The Telecommunications Division of the General Services Department was formed in December of 1996. This Division oversees the administration of Cable TV franchises and seeks resolution to escalated Cable TV customer complaints.

Fiber Optics
The Telecommunications Division, in cooperation with the City of Vero Beach and the School District of Indian River County, plans the expansion and use of the jointly owned fiber optic cable network. One of the main uses of this network is to provide communications between the broadcast towers used by the 800 MHz radio system. Video arraignment from the Indian River County Jail also is carried via the fiber optic cable to the Courthouse to reduce the requirements for prisoner transport. Much of the data traffic, and some of the voice traffic, between some of the County’s main buildings is carried over the fiber optic cable in an effort to reduce operating costs and increase operational reliability and efficiency.

The Telecommunications Division monitors changes in the telecommunications industry in search of new products, methods, or initiatives which will improve service levels and decrease costs in the operation which falls under the direction of the County Administrator and the Board of County Commissioners.