Telephone/Information Directory

Indian River County PHONE – (772) 567-8000‌

ADMINISTRATION: 1801 27th Street (Bldg. A) 567-8000

Brown, Jason –County Administrator 226-1408‌

Cournoyer, Tina– Assistant to County Administrator 226-1408

Fax: 978-1822

Zito, Michael C. – Assistant County Administrator/General Services 226-1410

Primary Office Location 5500 77th Street Vero Beach

Keenan, Kathleen – Legislative Affairs & Communications Manager 226-4329

AGRICULTURAL EXT. SERVICE: 1800 27th Street (Bldg. B, 2nd Fl.) 226-4330

Kelly-Begazo, Christine – County Extension Director/Ag Agent 4316‌

Master Gardeners 4324

Cole, Darren – 4-H Youth Development 4315

Florian, Yvonne – Program Assistant 4314

Krochmalny, Violet – Staff Assistant II 4317

Munroe, Nickie – Environmental Horticulture Agent 4318

Zugay, Olivia – 4-H Program Assistant 4326

Fax: 226-1743

ANIMAL CONTROL

See EMERGENCY SERVICES

ATTORNEY: 1801 27th Street, (Bldg. A) 226-1424

Reingold, Dylan – County Attorney 1427

DeBraal, William K. – Deputy County Attorney 1426

Moore, Christina – Legal Asst 1405

Mossali, Nancy – Legal Asst 1425

Prado, Susan – Assistant County Attorney 1406

Wright, Sandy – Legal Secretary 1424

Fax: 569-4317

BOARD OF COUNTY COMMISSIONERS: 1801 27th Street, (Bldg. A) 226-1490 Adams, Susan – Commissioner, District 1 1442

Allen, Leona – Receptionist 1490

Desnoyers, Vanessa – Recording Secretary (Part time) 1433

Earman, Joseph H.– Commissioner, District 3 1919

Flescher, Joseph E. – Chairman, Commissioner, District 2 1919

Moirano, Kim – Commissioner Assistant, District 1 1442

Moss, Laura – Commissioner District 5 1440

O’Bryan, Peter D. – Vice Chairman, Commissioner, District 4 1440

Offutt, Ed – Commissioner Assistant, District 2 & 3 1919

Stokes, Maura – Commissioner Assistant, District 4 & 5 1440

Fax: 770-5334

BUDGET: 1801 27th Street, (Bldg. A) 567-8000

Daniels, Kristin – Director, Mgmt. & Budget 1214

Bergeron, Carol – Budget Support Specialist 1214

Bommarito, Ruth – Senior Budget Analyst 1663

Kriss, Elise – Budget Analyst 1307

Fax: 770-5331


BUILDING DIVISION: Open 8 a.m. 1801 27th Street, (Bldg. A) 567-8000

Building Division Main Line 1260

McAdam, Scott – Building Official 1268

Guanch, Jose’ – Deputy Building Official 1265

Bowling, Charlotte – Administrative Assistant 1266

On-Call Plans Examiner 1275

Fax: 770-5333

Building Support Specialists:

Cortez, Leah 1958

Greer, Nicole 1912

Kelley, Lauren 1598

Klerlein, Leisa 1446

Perez, Marelyn 1419

Reeves, Candice 1191

Shaw, Eva 1033

Wallis, Dawn 1279

Contractor Licensing:

Checchi, David 1829

Collins, Michael 1032

Dunkerley, Rick 1918

Plans Examiner of the Day:

Gilbert, Kelly – Building Division Liaison & Inspection Coordinator 1127

Plans Examiners:

Cheer, Rick 1270

Clayburn, Graham 1924

Lopez Alba, Denis 1925

Lundeen, Erika 1929

Mossman, Ray 1930

Alba, Valencia 1096

Scanning/Archives:

Glowacki, Andy 1141


CLERK OF THE CIRCUIT COURT:

Courthouse, 2000 16th Avenue: 226-3100

www.clerk.indian-river.org

Appeals/Transcribing; Cashiers/Bookkeeping; Civil/Probate & Guardianship; Domestic Relations/Domestic Violence & Mental Health; Felony;

Jury/Passport & Marriage License; Juvenile; Recording; Traffic & Misdemeanor Courthouse Information Booth: 2000 16th Avenue 3100

Fax: General 770-5008

CLERK OF THE CIRCUIT COURT continued:


Administration – Clerk of Circuit Court:

Courthouse – 2000 16th Avenue 226-3100

Smith, Jeffrey R. – Clerk of Circuit Court & Comptroller 3103

Carlsward, Cindy – Chief Deputy Courts & Recording 3130

Halsey, Edward – Internal Auditor 3108

McIver, Laura – HR Director 3101

Fax (Administration Only) 778-4748

County Admin. Bldg. 1801 27th Street, (Bldg. A) 567-8000

Smith, Jeffrey R. Clerk of the Circuit Court & Comptroller 3103

Clerk to the Board of County Commission:

County Admin. Bldg. - 1801 27th Street, (Bldg. A) 567-8000

Collins-Lister, Terri - Supervisor 1432

Clerk of the Day 1916

Rizzo, Jacqueline 1439

Wardlow, Randi 1453‌

Zirkle, Rhonda 1435

Fax: 978-1857

Finance Office: County Admin. Bldg. 1801 27th Street, (Bldg. A) 567-8000

Nagy, Elissa -Finance Director 1570

Adams, Michelle – Staff Accountant 1995

Biggs, Raechel 1523

Cone, Raeanne – Senior Accountant 1219

DiMaggio, Danielle - Payroll 1725

James, Shauna 1516

Minuse, Suzanne – Payroll 1285

Pons, Anny 1552

Potter, Vicki 1200

Sharr-Hosack, Anna 1201

Fax: 770-5331

Information Technology: 1801 27th Street, (Bldg. A) 567-8000

Tummond, Gary – Director 1216

Brock, Jim 1208

Ellis, Pam 1213

Ioppolo, Lisa 1542

Pfoutz, Dean 1211

Sisilli, Paul 1714

Taylor, Isaac 1643

Computer Lab 1797

Computer Assembly Room 1796

Fax: 569-9711

CLERK OF THE CIRCUIT COURT – NORTH COUNTY:

Sebastian Square Plaza, 11604 US 1, Sebastian, FL 1173 or 388-0656

Fax: 581-4987

COASTAL ENGINEERING:

See PUBLIC WORKS


CODE ENFORCEMENT:

See COMMUNITY DEVELOPMENT


COMMUNITY DEVELOPMENT DEPARTMENT: 1801 27th Street 226-1237

General Information/Assistance 1237/1230

Matson, Phil – Community Development Director 1253

Charest, Kathy – Staff Assistant IV 1254

Planner of the Day Office 1259

Fax: 978-1806

Planning Division:

Receptionist/Information 1237/1230

Current Development:

Bedell, Carmen – Staff Assistant I 1237

Bowdren, Maria – Staff Assistant III 1242

Rodriguez, Scott – Senior Planner 1003

Smith, Stephanie – Planning Technician 1923

Stoll, John – Senior Planner 1690

Sweeney, Ryan – Chief Planner 1239

Vietze, Mark – Planning GIS and Address Database Coordinator 1244

Wood, Nancy – Planning Technician 1255

Environmental & Code Enforcement:

Code Enforcement Information/Assistance 1249

Environmental Planning Information/Assistance 1249

(if Line 1249 busy/unavailable) 1237/1230

Sobczak, Andrew – Chief Planner 1258

Allred, Thomas – Code Enforcement Officer 1762

Buck, Kelly – Code Enforcement Coordinator 1517

Carter-Solomon, Vanessa – Code Enforcement Officer 1989

Driskell, Daphne – Code Enforcement Officer 1252

Johnson, Tricia – Staff Assistant I 1249

Hitt, Steven – Sr. Environmental Planner 1240

Long-Range:

Schutt, Bill – Chief Planner 1250

Johnston, Vickie – Planning Assistant 1241

Kalap, Matt - Planner 1243

Pickhardt, Diane – SHIP (Temp) 1734

SHIP Fax 226-1922

Metropolitan Planning Organization:

Freeman, Brian – MPO Staff Director 1990

Howard, Jon -Senior Planner 1672

Johnson, Patti– Staff Assistant III 1455

Mann, Jim – Senior Planner 1034

CONFERENCE ROOMS:

Bldg. A - 1801 27th Street 567-8000

1st Floor Main Hallway (A1-102) 1601

1st Floor Community Development (A1-411) 1551

1st Floor Public Works (A1-303) 1608

1st Floor Utilities (A1-216) 1839

1st Floor Code Enforcement (A1-430) 1606

1st Floor Community Develop. Director (A1-439) 1605

2nd Floor Executive Conf. Room (A2-105) 1607

Bldg. B – 1800 27th Street 567-8000

1st Floor Primary Conference Room (B1-501) 1611

2nd Floor Conference Room (B2-504) 1723,1724,1738,1739 or 1740

1st Floor Human Resources (B1-402) 1996

1st Floor Purchasing (B1-303) 1612

COURTHOUSE OFFICES: 2000 16TH Avenue

Child Support Hearing Officer, Leatha Mullins 226-3367

Interpreters 226-3387

Sheriff’s Civil, Room 232 770-5160

Sgt. Huston Goodrich 3198

Fax: 778-8266

Sheriff’s Security 770-5165

Lieut. Roger Harrington 3196

Sgt. Hwan Choi 3200

Sgt. Robbie Haas 3194

Miriam Salome 3199

Fax: 770-5210

ELECTIONS OFFICE:

See SUPERVISOR OF ELECTIONS

EMERGENCY SERVICES DEPT: 4225 43rd Ave (32967) 226-3900

Stone, Tad – Director 3947

Sawyer, Erin – Staff Assistant IV 3947

Fax: 567-9323

Emergency Management 4225 43rd Ave

LoPresti, Etta – Emergency Management Coordinator 3944

Ivey, Rachel – Emergency Management Planner II 3941

Nicholas, Alexandra – Emergency Management Planner I 3918

Wishard, Sharyne – Staff Asst. II 3945

Fax: 567-9323

REP/Communications 4225 43rd Ave

Resto, Maria – Emergency Services Manager 3940

Laney, Mercedes -REP Analyst 3954

Fax: 770-5245

EMERGENCY SERVICES DEPT continued:


911 Database 4225 43rd Ave

Smith, Tina – 911 Database Coordinator 3942

Rackard, Karen – 911 Mapping Technician 3943

Fax: 226-3876

Animal Control – 4305 43rd Ave. #102 B 226-4799

Ogilvie, Jason – Animal Control Manager 4797 or Pager 770-7403

Franks, Sharon – Staff Asst. II 4798

Cooley, Chad – Animal Control Officer 4792

Hall, Richard – Animal Control Officer 4793

Hummel, Eric – Animal Control Officer 4794

Laramie, Brianna – Staff Asst. 1 4795

West, Jeff – Animal Control Officer 4796

Fax: 226-1296

Fire Rescue: Support Services, Investigations and Training – 4225 43rd Ave. Adamson, Steve – Training Captain 3971

Angelone, Ron – Fire Rescue Training & Safety Bureau Chief 3965

Carroll, Shawna - Staff Asst. III 3948

Casano, Beth – Staff Asst. II 3949

Gibbons, Sean – Assistant Chief 3950

Greer, Steve – Training Captain 3951

Herrington, Bill – Training Captain 3962

Luisi, Gary – Tradesworker 3961

Orrison, Charles – Courier 3932

Pridgeon, Jennifer – Staff Asst. III 3946

Rattray, David – Training Captain 3935

Richards, Donna – Staff Asst. II 3952

Fax: 978-1820

Copier Fax: 226-3868

Fire Prevention Plan Review/Inspections - 1801 27th Street -Bldg. A 226-1880

Johnson, Dave – Battalion Chief/Fire Marshal 1977

Brooks, Vanessa – Staff Asst. III 1673

Davison, Mike – Lt. Inspector 1944

Hobbs, Jesse – Lt. Fire Inspector – Plan Review 1981

MacKinnon, Jennifer – Fire Inspector 1957

Marini, Richard – Lt. Inspector – Plan Review 1976

Norat, Alex – Fire Inspector 1507

Parmenter, Peggy – Lt. Inspector 1969

Seeley, Sandra – Lt. Inspector 1961

West, Rose – Staff Asst. I 1949

Fax: 978-1848

ENGINEERING

See PUBLIC WORKS DEPARTMENT FACILITIES MANAGEMENT

See PUBLIC WORKS DEPARTMENT

FINANCE

See CLERK OF CIRCUIT COURT/FINANCE FIRE DEPARTMENT / FIRE PREVENTION

See EMERGENCY SERVICES FLEET MANAGEMENT

See PUBLIC WORKS DEPARTMENT

GENERAL SERVICES: 5500 77th Street, Vero Beach 567-8000

Zito, Michael – Assistant County Administrator 1410

Votzi, Sheila – Staff Asst. IV 1223

Fax: 589-6119

GEOGRAPHIC INFORMATION SYSTEMS

See INFORMATION TECHNOLOGY DEPARTMENT

GOLF CLUB: 5300 73rd Street 772-400-6390

Nagy, Bela – Director of Golf 772-400-6390

Clark, Jon – Manager of Golf Operations 772-400-6390

Fax: 770-5109

Pro Shop: 770-5000

Maintenance: 569-5826

HEALTH DEPARTMENT:

ENVIRONMENTAL HEALTH: (State Agency) 1900 27th St. 794-7440

Dunn, Cheryl - Manager 794-7441

Anglin, Annie– Staff Assistant 794-7440

Hoffman, Lori – Plan Review 794-7440

Philbrick, Samantha – Staff Assistant 794-7440

Price, Julianne – Community Health Improvement 794-7445

Vogt, Charles - On Call Response 794-7440

Fax: 794-7447

GIFFORD HEALTH CENTER: 4675 28TH Ct. Vero Bch, Fl. 32967 794-7415

HEALTH DEPARTMENT: Health Services, 1900 27th St. 794-7400

Hawker, Miranda –CHD Administrator 794-7450

Dunn, Cheryl – Environmental Mgr. 794-7440

Rao, Mayur – Business Mgr 794-7464

Fax: 794-7453

Vital Statistics: 794-7460

Environmental Health: 794-7440

HOUSING – RENTAL ASSISTANCE DEPT: 1800 27th Street (Bldg. B, 2nd Fl.) Bush, Stacey – Housing Specialist II 4360

Martinez, Sybia – Housing Specialist I 4360

Miller, Robin A. – HCV-VASH Voucher Supervisor. 4360

Ramos, Anna – Housing Specialist I 4360

Zalucky, Tammy – Housing Inspector 4360

Fax: 226-4370

HUMAN RESOURCES: 1800 27th Street, (Bldg. B) 226-1628

Boyll, Suzanne – Human Resources Director 1402

Faulkner, Stacy – Human Resources Analyst 1504

King, Michael – Human Resources – Payroll Specialist 1626

Nowlin, Shelley – Human Resources Specialist 1449

O’Sullivan, Sheila- Human Resources Generalist 1377

Rankin, Ann – Benefits/Payroll Administrator 1448

Fax: (772) 226-1039


HUMAN SERVICES: 1900 27th Street 226-1423

Uribe, Leigh Anne– Director 226-1467

Benito, Lisa – Caseworker 226-1423

Fax: 770-5100


INFORMATION TECHNOLOGY DEPARTMENT:

Information Systems Division (IS) 1801 27th St. (Bldg. A) 597-8000

Russell, Dan – Information Technology Director 1698

Collia, Darlene – Staff Assistant II 1998

Johnson, Scott – Webmaster 1391

King, Randall - Information Systems Manager 1536

Lopolito, Stephen – Computer Technician 1537

Maldonado, Jasson – Computer Technician 1670

Parris, Racheal – Cyber Security Technician 1972

Phail, Debby - Application Specialist 1623

Portwood, Zachary – Server Administrator 4328

Turner, Brenna – Digital Content Technician 1719

Williams, Adam – Network Technician 1984

Fax: 978-1806

Geographic Information Systems Division: 1800 27TH St. Bldg. B 567-8000

Rice, Will - Manager 1609

Tramel, Patrick – GIS Technician 1632

Lester, Paige – GIS Analyst 1630

McKinley, Kelly – GIS Analyst 1633

Telecommunications Division: 1801 27th (Street Bldg. A) 1318

Franklin, Ryan – Telecommunications Technician 1528

Fax: 770-5095

JUDGES – Circuit: - Courthouse, 2000 16th Ave.

Judge Cynthia Cox, Suite 383 226-3376

Havely White – Judicial Asst 226-3376

Fax: 770-5335

Judge Janet Croom, Suite 375 226-3380

Dominic Virginio – Judicial Asst 226-3380

Judge Michael Linn, Suite 384 226-3374

JUDGES – Circuit: - Courthouse, 2000 16th Ave.

Alicia, Mittwede – Judicial Assistant 226-3374

Fax: 770-5335

Judge Dan Vaughn, Suite 374 226-3382

Alice, Crump – Judicial Assistant 226-3382

Patty Harris – 19th Circuit Court Administrator 772-807-4370

Fax: 770-5235

JUDGES – County: - Courthouse, 2000 16th Ave., Suite 263

Judge David Morgan 226-3363

Jennifer Siegler – Judicial Assistant 226-3363

Judge Nicole Menz 226-3361

Carlene Wiley – Judicial Assistant 226-3361

Fax: 770-5477

Leatha, Mullins – Magistrate 226-3367

Alison, Mendoza – Assistant to Magistrate 226-3367

Fax: 772-770-5235

LANDFILL See SOLID WASTE DISPOSAL DISTRICT LIBRARIES:

IRC Main Library: 1600 21st St. 772-400-6335

Wehking, Tracey - Director 400-6304

Fax: 770-5066

Email: twehking@irclibrary.org

(all others: same as above except 1st initial of 1st name then last name)

Huff, Tanya - Assistant Library Director 400-6323

Wagner, Michelle – Archiver Center & Genealogy 400-6330

Hadsell, Darlene – Cataloging 400-6332

Pankiewicz-Fuchs, Patti – Children’s Services 400-6318

Jhagroo, Pansey – Circulation Services 400-6311

Perez, Josh – IT 400-6326

Stenger, Betsy – Reference Services 400-6306

Matthews, Jessica – Young Adult & Adult Services 400-6310

Fax: 770-5043

Brackett Library: IRSC Mueller Campus 6155 College Lane 772-400-6385

McDougall, Hollie – Branch Manager 400-6366

Children’s/YA 400-6375

Browning, Kathleen - Circulation Services 400-6369

Francis, Richard – Circulation Services 400-6369

Hernandez, Melissa – Circulation Services 400-6369

Stermer, Marsha – Circulation Services 400-6369

Hall, Ashley – Reference Services 400-6379

Eliff, Benita - Technical Services 400-6373

LIBRARIES continued:

Gifford Library: 4875 43rd Ave 794-1005

Law Library: 1600 21st St 400-6331

Marion Fell Library: 63 N. Cypress St. Fellsmere, 32948 783-6950

North County Library: 1001 C.R. 512, Sebastian, Florida 32958 772-400-6360

Bowman, Kathleen, Branch Manager 400-6347

Fax: 388-3697

Email: kmbowman@irclibrary.org

(All others: same as above except 1st initial of 1st name then last name) Atwater, Amanda – Administration & Reference 400-6348

Bachmann, Sandy – Circulation Supervisor 400-6349

Boike, Rebecca – Circulation Services 400-6350

Caple, Elizabeth – Circulation Services 400-6350

Galentine, Tracy – Library Computer Specialist 400-6357

Iachini, Taylor – Reference Services 400-6355

Jedlinski, Joann – Children’s Services 400-6358

Lowe, Cynthia – Circulation Services 400-6350

Melasi, Susan – Children’s Services 400-6358

Rafuls, Debbie – Technical Services 400-6353

Rathman, Bethany – Circulation Services 400-6350

Zugay, Olivia – Circulation Services 400-6350


MAILROOM: 1800 27th Street, (Bldg. B) 567-8000

Barrett, Brenda – Mailroom Clerk 1414

Lobo, Edwina – Mailroom Clerk 1420

Kelleher, Lynne – Senior Mailroom Clerk 1420


METROPOLITAN PLANNING ORGANIZATION (MPO)

See COMMUNITY DEVELOPMENT


PARKS & RECREATION/LAND CONSERVATION 5500 77th St., Vero Bch. FL Front Desk 226-1875

Kirwin, Kevin – Director 226-1875

Powell, Beth – Assistant Director 226-1873

Knauer, Scott – Facilities Foreman/Fairgrounds 226-1035

Swindell, Wendy – Conservation Project Specialist 226-1881

Smith, Lori – Staff Assistant 226-1872

Votzi, Sheila – Staff Assistant IV (General Services) 226-1876

Donald MacDonald Campground 589-0087

Fax: 589-6119


POLLUTION REPORTING LINE 226-1888

OR REPORT ONLINE AT: www.ircgov.com/stormwater

PROPERTY APPRAISER: 1800 27th Street (Bldg. B) 226-1469

Email: propertyappraiser@ircpa.org General Info 1469

Fax: 770-5087

Davis, Wesley – Property Appraiser 1480

Auton, William (Billy) – Commercial Appraiser 1431

Baker, Rick – Operations Division Head 1497

Barkett, Alisa – Land Appraiser 1314

Bibeau, Wayne – Commercial Appraiser 1474

Biscoe, Don – IT Department Head 1531

Brown, Linette – Real Estate Specialist 1890

Clarke, George – Residential Appraiser 1473

Fox, Rob “B” – Appraisal Services Department Head 1471

Godwin, Mark – Agricultural Appraiser 1486

Goodwyn, Bruce – Appraisal Services Department Head 1498

Hatala, Sharon – Tangible Personal Property Department Head 1370

Helms, Shelby – Exemptions Specialist 1026

Hicks, Janine – Rolls and Records Department Head 1483

Jolley, Michelle – Tangible Appraiser 1390

Jones, Darrin – Residential Appraiser 1437

Jones-Fowler, Angie – GIS Cadastralist 1501

King, Sam – GIS Cadastral Mapper 1197

Maasch, Jeff – GIS Cadastralist 1373

Maxwell, Margo – Exemptions Specialist 1312

McIver, Ryan – Customer Service Representative 1503

Mosel, Matt – Residential Appraiser 4334

Murphy, Courtney – CAMA Administrator 1491

Murphy, Diane – Customer Service Representative 1428

Neill, Nancy – Land Appraiser 1487

Noonan, Christie – Condo Appraiser 1494

Perez, Kristina – Tangible Appraiser 1556

Perez, Vincent – Facilities 1479

Perrault, Michelle (Shelly) – Real Estate Specialist 1506

Pursel, Misty - Assistant to Property Appraiser 1721

Ramirez, Rebecca – GIS Cadastral Mapper 1472

Savage, Skylar – Exemptions Specialist 1489

Staar, Diana – Finance 1476

Taylor, Robert – Residential Appraiser 1209

Tipton-Vogt, Kelly – Customer Service Representative 1662

Umphrey, Mickey – Chief Deputy 1478

Williams, Gigi – Exemptions Specialist 1618

Wilson, Charlie – Communications/Gov’t Affairs Department Head 1971

Wingate, Jenny – Exemptions Specialist 1645

Real Estate-Main Number 1506

Tangible – Main Number 1429

Beach Office: 3003 Cardinal Dr 538-1081

Sebastian Office: 1901 U.S. Hwy 1 1133

PUBLIC DEFENDER’S OFFICE: Courthouse 2000 16th Ave 226-3340

Fax: 778-6350


PUBLIC WORKS DEPT: 1801 27th Street, (Bldg. A) 226-1283

General Information/Assistance 1283

Fax: 778-9391

Szpyrka, Rich –Public Works Director 1379

Ennis, James – Assistant Public Works Director 1221

Clark, Luanne – Staff Assistant IV 1379

COASTAL ENGINEERING DIVISION: 1801 27th Street

Charest, Eric– Natural Resources Manager 1569

Bergman, Quintin – Sea Turtle Environmental Specialist 1648 or 772-532-8833

Ariotti, Kylie – Beach Environmental Specialist 4347 or 772-538-9817

Klinepeter, Molly – Lagoon Plan Environmental Specialist 1651

Fax: 778-9391

ENGINEERING DIVISION: 1801 27th Street 567-8000

General Information/Assistance 1283

Fax: 778-9391

Ennis, James - Assistant Public Works Director 1221

County Engineer 1986

Breen, Kristin – Staff Assistant II 1283

Devling, Paige – Staff Assistant II 1024

Means, Jackie – Staff Assistant III 4349

Land Development

Cundiff, Kari – Floodplain Coordinator 1590

Ferngren, Carrie – Engineering Technician 1771

Harvill, Andy – Sr. Engineering Inspector 1614

Heltemes, Adam – Sr. Civil Engineer 1697

Mason, Stacie – Engineering Technician 1621

Snyder, Chelsea – Engineering Technician 1087

Soyka, Matt – Project Engineer 1596

Stiffen, Ed – Engineering Inspector 1581

Wittenberg, Dan – Engineering Inspection Supervisor 1622

Yonkers, Laura – Sr. Civil Engineer 1891

Roadway Production

Boyette, Chip – Project Specialist 1615

Hamilton, Duane – Senior Engineering Inspector 1582

Hansen, Kevin – AutoCadd Operator 1465

Heller, Mike – Project Specialist 1585

Hullen, Dan – Engineering Inspector 1468

Inglett, Reggie – AutoCadd Operator 1450

Keith, Donald – Senior Engineering Inspector 1987

Leiendecker, Kirstin – Roadway Production Manager 1327

Mathis, Rick – Senior Engineering Inspector 1644

Skok, Rob – Infrastructure Project Manager 1931

Williams, Jill – Contract Support Specialist 1380

PUBLIC WORKS DEPT continued:

Project Engineer 4340

Construction Projects Manager 1567

Survey

Schryver, David – County Surveyor 1386

Silon, David – Assistant County Surveyor 1220

Hardy, Tyler – Rodman 1386

Moore, Jeremy - Survey Instrument Operator 1386

Stanton, John – Survey Party Chief 1386

FACILITIES MANAGEMENT: 4305A 43rd Avenue, 32967 226-3490

Fax: 226-3495

ON CALL CELL PHONE: 360-8164

Belcher, Chuck - Facilities Manager 226-3491

Sleeman, Denise– Staff Assistant III 226-3492

Ballou, David 226-3490

Barrett, Shane 226-3490

Evans, Tony 226-3490

Glenton, John 226-3490

Harrington, Richie 226-3490

Hibbard, Toby 226-3490

Jenkins, Michael 226-3490

Kemp, Gene 226-3490

Lampkin, Tory 226-3490

Lawson, Andrew 226-3493

Lynch, Markei 226-3490

Simchick, Eddie 226-3490

Thompson, Dennis 226-3490

Wickert, Paul 226-3490

Wiles, Gary 226-3490

Washburn, David 226-3490

FLEET MANAGEMENT: 5235 41st Street, Suite A 770-5096

Ganz, Norman – Fleet Services Supervisor 4394

Miller, Lee – Parts 4392

Fax: 770-5240

REAL ESTATE ACQUISITION DIVISION - 1801 27th Street

Filipiak, Monique- Land Acquisition Specialist 1263

ROAD AND BRIDGE DIVISION: 4550 41st Street (32967)

Office .......................................................................226-3460 or 770-5085

Scott, Will – Superintendent 3461

Kirkland, Clent – Assistant Superintendent 3462

Medina, Tammy – Staff Assistant III 3463

Ball, Shelby – Staff Assistant II 3464

Hoffman, Jeff – Road Projects Coordinator 3465

Ooley, Danny – Drainage Manager 3467

Rogers, Steven – Special Projects Manager 3470

Fax: 569-7213

PUBLIC WORKS DEPT continued:


STORMWATER DIVISION: 1801 27th Street, (Bldg. A)

McCully, Keith – Stormwater Engineer 1562

Tardif, Todd – Sr. Stormwater Inspector/Enforcement Coord 1564

Major, Travious – Stormwater Inspector 1564

Champagne, Sam – Stormwater Maintenance Worker 1669

Peralta, Alexis – Stormwater Education/Fertilizer Enforcement Officer 1565

Thorne, Michael – Stormwater Operation Manager 1669

Evans, Austin – Stormwater Maintenance Worker 1669

Fax: 778-9391

TRAFFIC ENGINEERING: 1801 27th Street, (Bldg. A) 226-1457

VACANT – County Traffic Engineer 1568

Ankeny, John – Traffic Signal Coord. 1563

Dingee, Todd – Traffic Analyst 1326

Guenther, Kevin – Traffic Analyst 1224

Hoffman, Chris – Traffic Technician Assistant 1684

Michael, “AJ” Andrew – Traffic Technician 1527

Miller, Maya – Staff Assistant III ......................................226-1637 or 226-1547 Payne, Harvey – Traffic Technician 1720

Fax: 778-9391

Traffic Operations Section: 4548 41st Street 226-3820

Jordan, Kenny – Traffic Operations Manager 226-3822

Glanville, Taree – Staff Assistant II 226-3821

Fax: 770-5299

Traffic Signals: 4548 41st Street 226-3830

Demosthene, Arieve 226-3830

Wheatley, David 226-3830

Whittington, Mike 226-3830

Zanca, Leonard 226-3830

Traffic Sign Shop: 4548 41st Street 226-3829

Susdorf, Jeff 226-3829

Pavement Markings & Signs: 4548 41st Street 226-3820

Brennan, Randall 226-3820

Marrone, Joe 226-3820

Powell, Dennis 226-3820

Rubiera, Mario 226-3820

Smith, Jean 226-3820

Cable Locator: 4548 41st Street 226-3824

Holmes, Jr., Myles 226-3824

VACANT – Signal Cable Locator 226-3824


PURCHASING DIVISION: 1800 27th Street, (Bldg. B) 226-1416

Hyde, Jennifer - Manager 1575

La Mana, Parris - Staff Assistant II 1416

Lystlund, Diane – Buyer 1418

Fax: 770-5140

REAL ESTATE ACQUISITION See PUBLIC WORKS

RECREATION DEPARTMENT: 1590 9th Street S.W. Vero Beach, Florida . 32962 Intergenerational Recreation Center- (IG Center) Office 226-1780

Kirwin, Kevin – Director of Parks & Recreation/Land Conservation 1785

Redstone, Mike – Recreation Facilities Manager 1781

Bauer, Nalia – IG Recreation Facilities Supervisor 1782

Edgcomb, Andrew – Recreation Leader 1787

Gifford Aquatics Center - 4895 43rd Ave 1179 or 770-5312

Gifford Park/Victor Hart Park – 4680 43rd Court 770-5312

Glaser, Amy – Staff Assistant I 1780

Golden Sands Park 581-4995

Greene, Kevin -TCSC 1780

Hobart Park/Field Rentals 1780

Hobart Park/Pavilion Rentals - 5350 77th Street, Wabasso 226-1872

Krebs, Jill – Staff Asst. III 1784

Marleau, Katie – GAC Recreation Facilities Supervisor .............. 770-5312 or 1174 Mouyaga, Woody – Recreation Leader 1786

Mullen, Holly – NCAC Recreation Facilities Supervisor............... 581-7665 or 1757 North County Aquatic Center ..............................................581-7665 or x 1746

Commissioner Fran Adams Park (NC Regional Park) ..............581-7665 or x 1746 Parks-IG-TCSC 1780

Round Island Park 492-2412

Seeley, Scott – Recreation Coordinator 1783

Smith, David -Aquatics Manager ............................................ 581-7665 or 1750 Smith, Douglas – Maintenance 1780

Sparks, Jillian – Event Coordinator 1789

Thomas, Rhonda – Business Support Specialist 1788

Tracking Station (North AIA) 492-2411

Vazquez, Maria – Part Time Recreation Leader 1732

Wabasso Beach Park 581-4998

West Wabasso Park/Rentals 1732

RISK MANAGEMENT DIVISION: 1800 27th Street, (Bldg. B) 567-8000

Martin, Beth – Risk Manager 1287

(Evening/Weekends) 766-3644

Ley, Judy – Workers Comp. Coordinator 1292

Fax: 770-5098

ROAD AND BRIDGE DIVISION

See PUBLIC WORKS DEPARTMENT

SHERIFF’S OFFICE: 4055 41st Ave 978-6240

Non-Emergency Number 978-6240

Loar, Deryl – Sheriff 978-6404

Fax: 569-8144

Markford, Aimee – Chief Financial Officer 978-6159


SHOOTING RANGE: 10455 102nd Terrace, Sebastian, FL 226-3096

Seldes, Jerry – Range Master 226-3092

Faulk, James – Range Officer (Sr.) “

Applegate, James – Range Officer “

Benson, Shawn – Range Officer “

Bise, James – Range Officer “

Gregory, Julie – Staff Assistant I “

Harrison, Mike – Range Officer “

Marshall, Donald – Range Officer “

Morse, Sharon – Staff Assistant I “

Ramirez, John – Range Officer “

Riding, Keith – Range Officer “

Tillis, David – Range Officer “

White, Joe – Range Officer “

Wingate, Julian – Range Officer “


SOIL & WATER CONSERVATION DISTRICT: 1800 27th St. (Bldg. B, 2nd Fl.) Caggiano, Linda – Staff Assistant I 226-4397

Fax: 226-1740


SOLID WASTE DISPOSAL DIST: 1325 74TH Ave SW V.B. 32968 226-3212

Fax: 770-5296

Mehta, Himanshu – Managing Director 226-3211

Jones, Ronald – Assistant Managing Director 226-3214

Allen, Nancy – Assessment Coordinator 226-3213

Besancon, Laurie – Sr. Acct. Clerk 226-3205

Lemons, Valerie – Staff Assistant III 226-3208

Person, Antowain – SWDD Foreman 226-3207

Fax: 226-1578

Landfill, Refuse, & Recycling: 226-3212

Landfill 226-3212

Flak, Sue – Recycling Education Coordinator 226-3206

Fax: 770-5296


STATE ATTORNEY’S OFFICE: 2000 16th Ave 226-3300


STORMWATER DIVISION

See PUBLIC WORKS

SUPERVISOR OF ELECTIONS: 4375 43rd Ave. Vero Bch. Fl. (32967). 226-4700

Email: info@voteindianriver.com

Fax: 770-5367

Swan, Leslie – Supervisor of Elections 226-4705

Bauman, Katherine – Election Specialist 226-4717

Bias, Shane – Public Relations and Election Worker Specialist 226-4701

Boyle, Cathy – Voter Services Manager 226-4734

Boyle, Tricia – Accounting Coordinator 226-4712

Cruz, David – IT Specialist 226-4710

Gordon, Gary – IT Manager 226-4708

Houssell, Maureen – Chief Deputy of Operations 226-4706

Kroh, Anne – Elections Specialist 226-4713

Lemoi, Richie – Logistics & Warehouse Manager 226-4707

Otto, Katie – Elections Specialist 226-4718

Zamora, Daisy – Vote by Mail Coordinator 226-4702

SWITCHBOARD:

Operator 0

TAX COLLECTOR: 1800 27TH Street (Bldg. B) 226-1338‌

Email: HowMayWeHelpYou@IRCTAX.com

Switchboard – Vehicles, Vessels and Driver’s Licenses… 1338

Switchboard – Taxes, Local Business Tax & Hunting/Fishing 1343

Jordan, Carole Jean – Tax Collector 1337

Espich, Adria – Executive Assistant 1334‌

Pooley, Stephanie– Public Affairs Administrator 1745

Young, Tina – HR Coordinator 1466

MOTORIST SERVICES DEPARTMENT

Bloom, Lori – Director of Motorist Services & CWLA 1357

Blackburn, Jennifer – Motorist Services Training Coordinator 1355

Brittain, Carol – Branch Operations Specialist II 1066

Morales, Eder –Deputy Director of Motorist Services 1361

FINANCE DEPARTMENT

Prete, Eve – Finance Director 1335

Kennison, Ronda – Finance Clerk 1330

Newman, Brad – Senior Finance Clerk 1761

Kasten, Ryan – Finance Clerk 1619

TAX DEPARTMENT

Abbey, Jordan – Manager of Taxes & Licenses 1401‌

Mejia, Diana – Tax Clerk 1641

Sinotte, Kim – Assistant Manager of Taxes and Licenses 1354

I.T. DEPARTMENT

Baker, Dan – Director I.T.& Facilities Manager 1363

TAX COLLECTOR continued:


Flores, Brian – Technical Support Specialist 1360‌

Marcotte, Jordan – Web & Graphics Specialist 1092

Santiago, Nick - Purchasing 1362

Main Office 1800 27th Street, Building B 226-1338

– Main Office Branch Manager 1247

Main Office Fax: 770-5009

West Office – 1860 82nd Avenue, Suite 102 1100 or 770-5380

McCormick, Danny – Branch Operations Specialist 1108

Duque, Phyllis – Senior Clerk 1101

West Office Fax: 770-5214

Sebastian Office: 1921 US #1 1150 or 388-6034

Esezobor, Vanquesia – Branch Manager 1160

Robinson, Tracy – Assistant Branch Manager 1131

Sebastian Office Fax: 581-7659

Oceanside Office – 3003 Cardinal Dr. Suite C 234-2737

Lauzon, Patty – Branch Manager 234-2710


TELECOMMUNICATIONS

See INFORMATION TECHNOLOGY DEPARTMENT TRAFFIC ENGINEERING

See PUBLIC WORKS DEPARTMENT


UTILITIES: Main Phone Number: 770-5300

After Hours Emergency Number 231-7176

Utilities Customer Service Automated Line and Payments 226-1845

Customer Service – Vero Beach Office 1801 27th Street, (Bldg. A) 770-5300

Customer Service Business Hours: 8:00 a.m. to 5:30 p.m.

Customer Service – Sebastian Office: Sebastian Sq. Shopping Center 770-5300

Customer Service Business Hours: 8:00 a.m. to 5:00 p.m.

Customer Service Representative- Sebastian Office 1813/1816

Customer Service Fax- Sebastian Office 581-4985

Customer Service Reps (Vero Bch Office) 1804/1805/1806/1807/1815/1817/1820 Alexa, Michele – Billing Specialist 1809

Brown, Jameka - Senior Account Clerk 1833

Burke, Angela – Customer Service Rep 1804

Dean, Cindy – Financial Specialist 1808

Devitis, Cristi – Customer Service Rep 1815

Hoggatt, Cheryl – Customer Service Rep 1811

Housing, Erica – Staff Assistant II 1840

Houston, Ken – Customer Service Rep 1817

Mackey, Misty – Staff Assistant I 1834

Patton, Lisa – Customer Service Manager 1803

Peacock, Christina – Staff Assistant II 1838

Pergola, Anita – Customer Service Rep 1805

Quintero, Ivelissa – Customer Service Rep 1815

UTILITIES continued:

Scherf, Charlene – Staff Assistant II 1839

Smith, Shellie – Staff Assistant II 1827

Strickland, Rita – Accountant 1837

VACANT- Account Clerk 1821

Utilities Administration: 1801 27th Street Main Ext: 1834

Conference Room 1839

Reception 1834

Burke, Vincent M. – Director 1835

Corrente, Cindy – Utility Finance Manager 1832

Fulton, Dwight – Manager Capital Projects 1821

Alexander, Heather – Staff Assistant IV 1835

Boyer, John – Utility Engineer 1823

Osthus, Kevin – GIS Analyst 1824

Stromberg, Michelle – Project Specialist 1826

Roland, Jesse – Plans Reviewer 1636

Reynolds, Scott – Environmental Compliance Analyst 1822

VACANT – Project Manager 3406

VACANT – Utility Design Engineer 1801

Admin. Fax: 770-5143

Utilities Operations Center: 4350 41st Street 226-3400

Southard, Terry – Operations Manager 226-3418

Carpenter, Chris – Process Control SCADA Coordinator 226-3414

Bailes, Emory – Foreman, Wastewater Collection 226-3407

Besancon, Mark – Field Maintenance Supervisor 226-3410

Cosner, Amy – Staff Assistant II 226-3402

Dailey, Lawrence “Bill” – Instrumentation Technician 226-3402

Eddinger, Rodney Scott – Senior Utility Inspector 226-3415

Gore, Ed – Utility Inspector 226-3412

Hanson, Chris – Utility Inspector 226-3404

Hawkins, Duke – Assistant Operations Manager 226-3424

Lloyd, Heather – Utility Billing Specialist 226-3408

Meckes, Richard – Wastewater Plant Superintendent 226-3413

Miller, Jerry – Lift Station Supervisor 226-3409

Pfarr, Randy – System Support Technician. 226-3412

Santiso, Daniel – Billing Specialist 226-3433

Thompson, Brian – Meter Reader Supervisor 226-3403

Fax: 226-3419

Utility Operations Warehouse: 4360 41st Street 226-3401

Haines, Robert – Inventory Specialist 770-5247

Hawkins, Nicholas – Warehouse Manager 770-5247

Fax: 770-5246

WTP, North County R.O. Plant: 7751 58th Avenue

Wyatt, Michael – Chief Operator 581-7684

Fax: 581-7683

UTILITIES continued:

WTP, South County R.O. Plant: 1550 9th St. SW

Vernon, Michael – Chief Operator 770-5068

Fax: 770-5271

WWTF, Central Regional: 3550 49th St.

Gibson, Kevin – Chief Operator 770-5244

Fax: 770-5475

WWTF, South Regional: 2500 6th Ave.

Steffen, Kurt – Chief Operator 770-5474

Fax: 770-5329

WWTF, West Regional: 8405 8th Street

Loveday, Michael – Chief Operator 770-5045

Fax: 770-547


VETERANS COUNCIL TRANSPORTATION 226-1695

VETERANS SERVICE OFFICE: 2525 St. Lucie Avenue 1395

Herman, Joel V. – Manager, Veterans Service Office 1397

Birhanzl, John – Veterans Service Officer 1396

Fax: 770-5038

Sebastian Office: 11602 US Hwy 1, Sebastian Square, Sebastian 226-1145

Arndt, Melissa– Veteran’s Service Officer 226-1146

Fax: 581-4988

(Hours: 8:30-12:00 and 1:00-5:00 Mon. thru Fri.)

ALPHABETICAL LISTINGS:

Abbey, Jordan – Tax Collector’s Office 1401

Alba, Valencia – Building Department 1776

Adams, Michelle – Finance, Clerk’s Office 1995

Adams, Susan – County Commissioner 1442

Adamson, Steve – Emergency Services (Fire) 3971

Alexa, Michelle – Utility Services 1809

Alexander, Heather – Utility Services 1835

Allen, Leona – BCC Office 1490

Allen, Nancy – SWDD 3213

Allred, Thomas – Community Development 1762

Angelone, Ron – Emergency Services (Fire) 3965

Ankeny, John – Traffic Engineering 1563

Applegate, James – Shooting Range 3095

Archer, Tammy – Shooting Range 3095

Arndt, Melissa – Veteran’s Office 1146

Atwater, Amanda – North County Library 6348

Auton, William (Billy) – Property Appraiser’s Office 1431

Bachmann, Sandy – North County Library 6349

Bailes, Emory – Utility Services 3407

Baker, Dan – Tax Collector’s Office 1363

Baker, Rick – Property Appraiser’s Office 1497

Ball, Shelby – Road and Bridge 3464

Ballou, David – Facilities Management 3490

Barkett, Alisa – Property Appraiser’s Office 1314

Barrett, Brenda – Mailroom 1414

Barrett, Shane – Facilities Management 3490

Battis, Wendy – Tax Collector’s Office 1375

Bauer, Nalia – Recreation 1782

Bauman, Katherine – Election’s Office 4717

Bedell, Carmen – Community Development 1237

Belcher, Chuck – Facilities Management 3491

Benito, Lisa – Human Services 1423

Benson, Shawn – Shooting Range 3096

Bergeron, Carol – Budget 1214

Bergman, Quintin – Public Works/Coastal Eng 1648

Besancon, Laurie – SWDD 3205

Besancon, Mark – Utility Services 3406

Bias, Shane – Election’s Office 4701

Bibeau, Wayne – Property Appraiser’s Office. 1474

Bickford, Linda – Clerk’s Office 3129

Biggs, Raechel – Finance, Clerk’s Office 1523

Biscoe, Don – Property Appraiser’s Office 1531

Birhanzl, John -Veteran’s Office 1396

Bise, James – Shooting Range 3095

Blackburn, Jennifer – Tax Collector’s Office 1355

Blanchard, Karen – Clerk’s Office 3155

Bloom, Lori – Tax Collector’s Office 1357

Boike, Rebecca – North County Library 6350

Boles, Robert – Shooting Range 3095

Bommarito, Ruth – Budget 1663

Bowdren, Maria – Community Development 1242

Bowling, Charlotte – Building Division 1266

Bowman, Kathleen – North County Library 400-6347

Boyer, John – Utility Services 1823

Boyette, Chip – Engineering 1615

Boyle, Cathy – Election’s Office 4734

Boyle, Tricia – Election’s Office 4712

Boyll, Suzanne – Human Resources 1402

Breen, Kristin – Engineering 1283

Brennan, Randall – Traffic Engineering 3820

Brittain, Carol – Tax Collector’s Office 1106

Brock, Jim –Information Technology Clerk’s Office 1208

Brooks, Vanessa – Emergency Services (Fire) 1673

Brown, Jameka – Utility Services 1833

Brown, Jason – Administration 1408

Brown, Linette – Property Appraiser’s Office 1890

Browning, Kathleen – Brackett Library 400-6369

Buck, Kelly – Community Dev/Env. Planning & Code Enforcement 1517

Burke, Angela – Utility Services 1804

Burke, Vincent – Utility Services 1835

Burns, Dawn – Clerk’s Office 3144

Bush, Stacey – Rental Assistance 4366

Caggiano, Linda – Soil and Water Conservation District 4397

Caple, Elizabeth – North County Library 6350

Carlsward, Cindy – Clerk’s Office 3169

Carpenter, Chris – Utility Services 3414

Carroll, Shawna – Emergency Services (Fire) 3948

Carter-Solomon, Vanessa – Comm Dev./Env. Planning & Code Enforcement. 1989 Casano, Beth – Emergency Services (Fire) 3949

Champagne, Sam – Public Works/Stormwater 1669

Charest, Eric – Public Works/Coastal Engineering 1569

Charest, Kathy – Community Development 1254

Checchi, David – Building Division 1829

Cheer, Rick – Building Division 1270

Choi, Sgt. Hwan – Courthouse Sheriff Security 3248

Clark, Jon – Golf Course 400-6390

Clark, Luanne – Public Works 1379

Clarke, George – Property Appraiser’s Office 1473

Clayburn, Graham – Building Division 1924

Cole, Darren – Agricultural Extension Service 4315

Collia, Darlene – Information Systems 1998

Collins, Michael – Building Division 1032

Collins-Lister, Terri – Clerk to the Board 1432

Cone, Raeanne – Finance, Clerk’s Office 1219

Coniglio, Sean – Traffic Engineering 3463

Cooley, Chad – Emergency Services (Animal Control) 4792

Corrente, Cindy – Utility Services 1832

Cosner, Amy – Utility Services 3402

Cortez, Leah – Building Division 1958

Cournoyer, Tina – Administration 1408

Cox, Judge Cynthia – Courthouse 770-5231

Croom, Judge Janet – Courthouse 770-5052

Crump, Alice – Office of the Circuit Judge 770-5054

Cruz, David – Election’s Office 4710

Cundiff, Kari – Engineering 1590

Dailey, Lawrence “Bill” – Utility Services 3425

Daniels, Kristin – Budget 1214

Davis, Wesley – Property Appraiser 1480

Davison, Mike – Emergency Services (Fire) 1944

Dean, Cindy – Utility Services 1808

DeBraal, William K. – County Attorney’s Office 1426

Demosthene, Arieve – Traffic Engineering 226-3473

Devitis, Cristi – Utility Services 1815

Devling, Paige – Engineering 1024

DiMaggio, Danielle – Finance, Clerk’s Office 1725

Dingee, Todd – Traffic Engineering 226-3473

Driskell, Daphne – Community Dev./Env. Planning & Code Enforcement 1252

Dunkerley, Rick – Building Department 1918

Dunn, Cheryl – Environmental Health 794-7441

Duque, Phyllis - Tax Collector’s Office, West 1101

Eddinger, Rodney Scott – Utility Services 532-7476

Edgcomb, Andrew – Recreation 1787

Ellif, Benita – Brackett Library 400-4373

Ellis, Pam – Information Technology, Clerk’s Office 1213

Ennis, James – Engineering 1221

Earman, Joseph H – Count Commissioner 1919

Esezobor, Vanquesia, Tax Collector’s Office 1160

Espich, Adria – Tax Collector’s Office 1334

Evans, Austin – Public Works/Stormwater 1669

Evans, Tony – Facilities Management 3490

Faulk, James – Shooting Range 3095

Faulkner, Stacy – Human Resources 1504

Ferngren, Carrie – Engineering 1771

Filipiak, Monique – Public Works 1263

Flak, Susan – SWDD 3206

Flescher, Joseph E. – County Commissioner 1919

Flores, Bryan – Tax Collector’s Office 1303

Florian, Yvonne – Agricultural Extension Service 4330

Fox, Rob – Property Appraiser’s Office 1471

Francis, Richard – Brackett Library 400-6369

Franklin, Ryan – Telecommunications 1528

Franks, Sharon – Emergency Services (Animal Control) 4798

Freeman, Brian – Community Development/MPO 1990

Fulton, Dwight – Utility Services 1821

Galentine, Tracy – North County Library 6357

Gantz, Norman- Fleet Management 4394

Gibbons, Sean – Emergency Services (Fire) 3950

Gibson, Kevin – Utility Services 770-5244

Gilbert, Kelly – Building Division 1127

Glanville, Taree – Traffic Engineering 3821

Glaser, Amy – Recreation 1780

Glenton, John – Facilities Management 3490

Glowacki, Andy – Building Division 1141

Godwin, Mark – Property Appraiser’s Office 1486

Goodrich, Sgt. Huston – Courthouse Sheriff Security 3198

Goodwin, Kelly – Sheriff’s Office 978-6146

Goodwyn, Bruce – Property Appraiser’s Office 1498

Gordon, Gary – Election’s Office 4708

Gore, Ed – Utility Services 3412

Green, Kevin – TCSC 1780

Greer, Nicole – Building Division 1912

Greer, Steve – Emergency Services (Fire) 3951

Gregory, Julie – Shooting Range 3096

Guanch, Jose’ – Building Division 1265

Guenther, Kevin – Traffic Engineering 1224

Haas, Sgt. Robbie – Courthouse Sheriff Security 3194

Hadsell, Darlene – Main Library 400-6332

Hall, Ashley – Brackett Library 400-6379

Hall, Richard – Emergency Services (Animal Control) 4793

Halsey, Edward – Internal Auditor, Clerk’s Office 3108

Hamilton, Duane – Engineering 1582

Hanlon, Cary – Traffic Engineering 3463

Hansen, Kevin – Engineering 1465

Hanson, Chris – Utility Services 532-7477

Hardy, Tyler – Engineering 1386

Harrington, Richie – Facilities Management 3490

Harrington, Roger – Courthouse Sheriff Security 3205

Harrison, Mike – Shooting Range 3095

Harrison, Patti – Circuit Court Administrator 772-807-4370

Harvill, Andy – Engineering 1614

Hatala, Sharon – Property Appraiser’s Office 1370

Hawkins, Duke – Utility Services 3424

Hawkins, Nicolas – Utility Services 770-5247

Heller, Mike – Engineering 1585

Helms, Shelby – Property Appraiser’s Office 1026

Heltemes, Adam – Engineering 1697

Herman, Joel – Veteran’s Office 1397

Hernandez, Melissa – Brackett Library 400-6369

Herrington, Bill – Emergency Services (Fire) 3962

Hibbard, Toby – Facilities Management 3490

Hicks, Janine – Property Appraiser’s Office. 1483

Hitt, Steven – Community Dev/Env. Planning & Code Enforcement 1240

Hobbs, Jesse – Emergency Services (Fire) 1982

Hoffman, Chris – Traffic Engineering 1684

Hoffman, Jeff – Road & Bridge 3465

Hoffman, Lori – Environmental Health 794-7440

Hoggatt, Cheryl – Utility Services 1811

Holmes, Jr., Myles – Traffic Engineering 3824

Housing, Erica – Utility Services 1840

Houssell, Maureen – Election’s Office 4706

Houston, Ken – Utility Services 1817

Howard, Jon – Community Development/MPO 1672

Huff, Tanya – Library Services 400-6323

Hullen, Dan – Engineering 1468

Hummel, Eric – Emergency Services (Animal Control) 4794

Hyde, Jennifer – Purchasing Division 1575

Iachini, Taylor – North County Library 4519

Ioppolo, Lisa – Information Technology, Clerk’s Office 1542

Ivey, Rachel – Emergency Services (Emergency Management) 3941

James, Shauna – Clerk’s Office 1516

Jedlinski, Joann – North County Library 6358

Jenkins, Michael – Facilities Management 3490

Jhagroo, Pansey – Main Library 400-6311

Johnson, Dave – Emergency Services (Fire) 1977

Johnson, Patti – Community Development/MPO 1672

Johnson, Scott – Information Systems 1391

Johnson, Tricia – Comm Dev./Env. Planning & Code Enforcement 1249

Johnston, Vickie – Community Development/Planning 1241

Jolley, Michelle – Property Appraiser’s Office 1390

Jones, Darrin – Property Appraiser’s Office 1437

Jones-Fowler, Angie – Property Appraiser’s Office 1501

Jones, Ronald – SWDD 3214

Jordan, Carole Jean – Tax Collector 1337

Jordan, Kenny – Traffic Engineering 3822

Kalap, Matt – Community Development 1243

Kasten, Ryan – Tax Collector’s Office 1360

Keenan, Kathleen – Administrator’s Office 4329

Keith, Donald – Engineering 1987

Kelleher, Lynne – Mailroom 1420

Kelley, Lauren – Building Division 1598

Kelly-Begazo, Christine – Agricultural Extension Service 4316

Keltner, Barbara – Clerk’s Office 3151

Kemp, Gene – Facilities Management 3490

Kennison, Ronda – Tax Collector’s Office 1330

Kentros, Alan – Shooting Range 581-4944

King, Michael – Human Resources 1626

King, Randall – Information Systems 1536

King, Sam – Property Appraiser’s Office 1197

Kirkland, Clent – Road & Bridge 3462

Kirwin, Kevin – Parks & Recreation/Land Conservation 1875

Klerlein, Leisa – Building Division 1446

Kline, Jean – Health Dept. 794-7450

Klinepeter, Molly – Public Works/Coastal Eng 1651

Knauer, Scott – Parks and Conservation Resources 1035

Krebs, Jill – Recreation 1784

Kriss, Elise – Budget 1307

Krochmalny, Violet – Agricultural Extension Service 4317

Kroh, Anne – Election’s Office 4713

La Mana, Parris – Purchasing 1416

Lampkin, Tory – Facilities Management 3490

Laney, Mercedes – Emergency Services (REP) 3954

Laramie, Brianna – Emergency Services (Animal Control) 4795

Lauzon, Patty – Tax Collector’s Office, Oceanside 234-2710

Lawson, Andrew – Facilities Management 3493

Leiendecker, Kirstin- Engineering 1327

Lemoi, Richie – Elections Office 4707

Lemons, Valerie – SWDD 3208

Lester, Paige- GIS 1630

Ley, Judy – Risk Management 1292

Linn, Judge Michael – Courthouse 770-5050

Lloyd, Heather – Utility Services 3409

Loar, Deryl – IRC Sheriff 978-6404

Lobo, Edwina – Mailroom 1414

Lombardo, Lisa – Traffic Engineering 3463

Lopez Alba, Denis – Building Division 1925

Lopolito, Stephen – Information Systems 1537

LoPresti, Etta – Emergency Services (Emergency Management) 3944

Loveday, Michael – Utility Services 770-5045

Lowe, Cynthia - North County Library 6350

Luisi, Gary – Emergency Services (Fire) 3961

Lundeen, Erika – Building Division 1929

Lutz, Kathy – Community Development 1923

Lynch, Markei – Facilities Management 3490

Lystlund, Diane – Purchasing 1418

Maasch, Jeff – Property Appraiser’s Office 1373

Mackey, Misty – Utility Services 1834

MacKinnon, Jennifer – Emergency Services (Fire) 1957

Major, Travious – Public Works/Stormwater 1564

Maldonado, Jasson – Information Systems 1670

Mann, Jim – Community Development/MPO 1034

Marcotte, Jordan – Tax Collector’s Office 1092

Marini, Richard – Emergency Services (Fire) 1976

Markford, Aimee – Sheriff’s Office 978-6159

Marleau, Katie – Recreation ................................................... 770-5312 or 1174

Marrone, Joe – Traffic Engineering 3820

Marshall, Donald – Shooting Range 581-4944

Martin, Beth – Risk Management 1287

Martinez, Sybia – Rental Assistance 4360

Mason, Stacie – Engineering 1621

Mathis, Rick – Engineering 1644

Matson, Phil – Community Development 1253

Matthews, Jessica – Main Library 400-6310

Maxwell, Margo – Property Appraiser’s Office 1312

McAdam, Scott – Building Division 1268

McCormack, Heather – Tax collector’s Office 1351

McCormick, Danny – Tax Collector’s Office 1108

McCully, Keith – Public Works/Storm Water 1562

McDougall, Hollie – Brackett Library 400-6366

McFall, Tasha – Clerk’s Office 3238

McIver, Laura – Clerk’s Office 3101

McIver, Ryan – Property Appraiser’s Office 1503

McKinley, Kelly – GIS 1633

Means, Jackie – Engineering 4349

Meckes, Richard – Utility Services 3413

Medina, Tammy – Road and Bridge 3463

Mehta, Himanshu – SWDD 3211

Mejia, Diana – Tax Collector’s Office, 1641

Melasi, Susan – North County Library 6358

Mendoza, Allison – Assistant to Magistrate 3367

Menz, Judge Nicole – Courthouse 226-3361

Michael, Andrew – Traffic Engineering 1527

Miller, Jerry – Utility Services 3409

Miller, Lee – Fleet Management 4392

Miller, Maya – Traffic Engineering 1637

Miller, Robin A. – Rental Assistance 4360

Minuse, Suzann– Finance, Clerk’s Office 1285

Mittwede, Alicia – Office of Circuit Judge 226-3374

Moirano, Kim – BCC Office 1442

Moore, Christina – County Attorney’s Office 1405

Moore, Jeremy – Engineering 1386

Mouyaga, Woody – Recreation 1786

Morales, Eder – Tax Collector’s Office, 1361

Morse, Sharon – Shooting Range 3096

Morgan, Judge David C. – Courthouse 770-5070

Morrison, Wendy – Tax Collector’s Office 1642

Mosel, Matt – Property Appraiser’s Office 4334

Mosley, Brenda – Tax Collector’s Office 1336

Mossali, Nancy – County Attorney’s Office 1425

Mossman, Ray – Building Division 1930

Moss, Laura – County Commissioner 1438

Mullen, Holly – Recreation ..................................................... 581-7665 or 1757

Mullins, Leatha – Magistrate 226-3367

Munroe, Nickie – Agricultural Extension Service 4318

Murphy, Courtney – Property Appraiser’s Office 1491

Murphy, Diane – Property Appraiser’s Office 1428

Nagy, Bela – Golf Course 400-6390

Nagy, Elissa – Finance, Clerk’s Office 1570

Neill, Nancy - Property Appraiser’s Office 1487

Newman, Brad – Tax Collector’s Office 1761

Nicholas, Alexandra – Emergency Services, Emergency Management 3918

Nightingale, Sondra – Tax Collector’s Office 1619

Noonan, Christie – Property Appraiser’s Office 1494

Norat, Alex – Emergency Services, Fire 1507

Nowlin, Shelley – Human Resources 1449

Nugent, Kathleen – Tax Collector’s Office, Sebastian 1155

O’Bryan, Peter D. – County Commissioner 1440

Offutt, Edwin – BCC Office 1919

Ogilvie, Jason – Emergency Services (Animal Control) 3487

Ooley, Danny – Road & Bridge 3467

Orrison, Charlie – Emergency Services (Fire) 3655

Osthus, Kevin – Utility Services 1824

O’Sullivan, Sheila – Human Resources 1377

Otto, Katie – Election’s Office 4718

Pankiewicz-Fuchs, Patti – Main County Library 400-6318

Parmenter, Peggy – Emergency Services (Fire) 1969

Parris, Racheal – Information Systems 1972

Patton, Lisa – Utility Services 1803

Payne, Harvey – Traffic Engineering 1720

Peacock, Christina – Utility Services 1838

Peralta, Alexis – Public Works/Stormwater 1565

Perez, Josh – Main Library 400-6326

Perez, Kristina – Property Appraiser’s Office 1556

Perez, Marelyn – Building Division 1419

Perez, Vince – Property Appraiser’s Office 1479

Pergola, Anita – Utility Services 1805

Perrault, Michele – Property Appraiser’s Office 1506

Perreault, Jennifer – Clerk’s Office 3113

Person, Antowain – SWDD 3207

Pfoutz, Dean - Information Technology Clerk’s Office 1211

Phail, Debby – Information Systems 1623

Philbrick, Samantha – Environmental Health 794-7440

Pons, Anny – Finance, Clerk’s Office 1552

Pooley, Stephanie – Tax Collector’s Office 1745

Portwood, Zachary – Information Systems 4328

Potter, Vicki – Finance, Clerk’s Office 1200

Powell, Beth – Parks and Conservation Resources 226-1873

Powell, Dennis – Traffic Engineering 3820

Prado, Susan – County Attorney’s Office 1406

Prete, Eve – Tax Collector’s Office 1335

Price, Julianne – Environmental Health 794-7445

Pridgeon, Jennifer – Emergency Services (Fire) 3946

Pursel, Misty – Property Appraiser’s Office 1721

Quintero, Ivelisse – Utility Services 1815

Rackard, Karen - Emergency Services (911 Database) 3943

Raedel, Alan – Engineering 1450

Rafuls, Debbie – North County Library 6353

Ramirez, John – Shooting Range 581-4944

Ramirez, Rebecca – Property Appraiser’s Office 1472

Ramos, Anna – Rental Assistance 4360

Rankin, Ann – Human Resources 1448

Rathman, Bethany – North County Library 6350

Rattray, David – Emergency Services (Fire) 3935

Redstone, Mike – Recreation 1781

Reeves, Candice – Building Division 1191

Reingold, Dylan – County Attorney’s Office 1427

Resto, Maria – Emergency Services (REP/Communications) 3940

Reynolds, Scott – Utility Services 1822

Rice, Will – GIS 1609

Richards, Donna Emergency Services (Fire) 3952

Riding, Keith – Shooting Range 581-4944

Rizzo, Jacqueline – Clerk to the Board 1439

Robinson, Tracy – Tax Collector’s Office 1131

Rodriguez, Scott – Community Development/Planning 1003

Rogers, Steven – Road & Bridge 3470

Roland, Jesse – Utility Services 1636

Ruberia, Mario – Traffic Engineering 3820

Russell, Dan – Information Technology 1698

Salome, Miriam – Courthouse Sheriff Security 3247

Santiago, Nick – Tax Collector’s Office 1362

Santiso, Dan – Utility Services 3433

Savage, Skyler – Property Appraiser’s Office 1489

Sawyer, Erin – Emergency Services 3947

Schryver, David – Engineering 1386

Schutt, Bill – Community Development 1250

Scherf, Charlene – Utility Services 1836

Scott, Will – Road and Bridge 3461

Sears, Taneshia – Clerk’s Office 3192

Seeley, Sandra – Emergency Services (Fire) 1961

Seeley, Scott – Recreation 1783

Seldes, Jerry – Shooting Range 3902

Sellers, Cathy – Office of Pro Se Coordinator 770-5232

Sharr-Hosack, Anna – Finance, Clerk’s Office 1201

Shaw, Eva – Building Division 1033

Shrum, Maryellen – Utility Services 1814

Siegler, Jennifer – Office of County Judge 3363

Silon, David – Engineering 1220

Simchick, Eddie – Facilities Management 3490

Sinotte, Kimberly – Tax Collector’s Office 1354

Sisilli, Paul – Information Technology, Clerk’s Office 1714

Skellenger, Fred – Shooting Range 581-4944

Skok, Rob – Engineering 1931

Sleeman, Denise – Facilities Management 3492

Smith, Anne – Tax Collector’s Office, Sebastian 1156

Smith, David – Recreation ..................................................... 581-7665 or 1750

Smith, Douglas – Recreation 1780

Smith, Jean – Traffic Engineering 3820

Smith, Jeffrey – Clerk of Court and Comptroller 3103

Smith, Lori – Parks and Conservation Resources 226-1875

Smith, Shellie – Utility Services 1827

Smith, Stephanie – Community Development/Planning 1923

Smith, Tina – Emergency Services (911 Database) 3942

Snyder, Chelsea - Engineering 1087

Sobczak, Andrew – Community Dev/Env. Planning & Code Enforcement 1258

Soyka, Matt – Engineering 1596

Southard, Terry – Utility Services 3418

Sparks, Jillian – Recreation 1789

Staar, Diana – Property Appraiser’s Office 1476

Stanton, John – Engineering 1386

Steffen, Kurt – Utility Services 770-5474

Stenger, Betsy – Main Library 400-6306

Stermer, Marsha – Brackett Library 400-6369

Steward Dawn – Clerk’s Office 3189

Stiffen, Ed – Engineering 1581

Stoll, John – Community Development/Planning 1690

Stone, Tad – Emergency Services 3947

Strickland, Rita – Utility Services 1837

Stromberg, Michelle – Utility Services 1826

Susdorf, Jeff – Traffic Engineering 3829

Swan, Leslie – Election’s Office 4705

Swanson, Miranda – Health Dept. 794-7450

Sweeney, Ryan – Community Development/Planning 1239

Swindell, Wendy – Parks and Conservation Resources 1881

Szpyrka, Rich – Public Works 1379

Tardif, Todd – Public Works/Stormwater 1564

Taylor, Isaac – Information Technology, Clerk’s Office 1643

Taylor, Robert – Property Appraiser’s Office 1209

Thomas, Rhonda – Recreation 1788

Thompson, Brian – Utility Services 3403

Thompson, Dennis – Facilities Management 3490

Thorne, Mike – Public Works/Stormwater 1669

Tillis, David – Shooting Range 581-4944

Tipton-Vogt, Kelly – Property Appraiser’s Office 1662

Tramel, Patrick – GIS 1632

Tummond, Gary – Information Technology, Clerk’s Office 1216

Turner, Brenna – Information Technology 1719

Umphrey, Mickey – Property Appraiser’s Office 1478

Uribe, Leigh Anne – Human Services 226-1467

Valencia, Alba – Building Division 1096

Vaughn, Judge Dan – Courthouse 226-3382

Vernon, Michael – Utility Services 770-5068

Vietze, Mark – Community Development/Planning 1244

Virginio, Dominic – Office of the Circuit Judge 226-3380

Vogt, Charles – Environmental Health 794-7440

Votzi, Sheila – General Services 1223

Vreeland, Mary Jane – Community Development/Planning 1715

Wagner, Michelle – Main Library 400-6330

Wallis, Dawn – Building Division 1279

Wardlow, Randi – Clerk to the Board 1453

Washburn, David – Facilities Management 3490

Wehking, Tracey – Library Services 400-6304

West, Jeff – Emergency Services (Animal Control) 4796

West, Rose – Emergency Services, Fire 1949

Wheatley, David – Traffic Engineering 3830

White, Havely – Office of the Circuit Judge 226-3376

White, Joe – Shooting Range 3096

Whittington, Mike – Traffic Engineering 3830

Wickert, Paul – Facilities Management 3490

Wiles, Gary – Facilities Management 3490

Wiley, Carlene – Office of County Judge 226-3361

Williams, Adam – Information Systems 1984

Williams, Gigi – Property Appraiser’s Office 1618

Williams, Jill – Engineering 1380

Wilson, Charlie – Property Appraiser’s Office 1971

Wingate, Jennifer – Property Appraiser’s Office 1645

Wingate, Julian – Shooting Range 581-4944

Wishard, Sharyne – Emergency Services (Emergency Management) 3945

Wittenberg, Dan – Engineering 1622

Wood, Nancy – Community Development/Planning 1255

Wright, Sandy – County Attorney’s Office 1424

Wyatt, Michael – Utility Services 581-7684

Yonkers, Laura – Engineering 1891

Young, Amy – Clerk’s Office 3146

Young, Brandon – Clerk’s Office 3170

Young, Tina – Tax Collector’s Office, 1466

Zalucky, Tammy – Rental Assistance 4360

Zamora, Daisy – Election’s Office 4702

Zanca, Leonard – Traffic Engineering 3830

Zirkle, Rhonda- Clerk to the Board 1435

Zito, Michael C. – Administration/General Services 1410

Zugay, Olivia – North County Library 4518

Zugay, Olivia – 4-H Program Assistant 4326


Indian River County Municipal Information


Fellsmere 772-571-1616 Police 772-646-6309

S. Orange St. Fellsmere, FL 32948

Sebastian 772-589-5330 Police 772-589-5233

1201 Main St. Sebastian, FL 32958

Vero Beach 772-978-5151 Police 772-978-4600 1053 20th Place Vero Beach, FL 32960

Town of Indian River Shores 772-231-1771

Public Safety Dept. 772-231-2451

6001 N. Hwy A1A, Indian River Shores, FL 32963

Town of Orchid 772-581-2770 7707 US Hwy 1, Vero Beach, FL 32967 IRC Sheriff’s Dept. 772-569-6700 I.R. Medical Center 772-567-4300 100 36th St. Vero Beach FL32960

Sebastian River Medical Center 772-589-3186 13695 US Hwy 1, Sebastian FL 32958

Mailroom Best Practices

We would like to remind everyone of best practices for Mailroom services.

Mail

Interoffice mail: when using large, manila interoffice envelopes, mark out previous names, and/or departments on the envelope, to be sure that only the department you wish to be the recipient is visible. You may use a name, but a department is required. Inadequate information results in delay of proper delivery.

Smaller, letter sized, envelopes must be placed inside a large, manila, interoffice envelope to prevent it from getting mixed up with outgoing mail.


Outgoing mail: the department and/or division name(s) must appear in the return address section of the envelope, and, as above, if inadequate information is supplied, staff will need to open the mail to determine the correct department, which may result in a delay in the mailing of the item.

Sealed envelopes should be separated from unsealed envelopes to prevent jamming in the postage machine. When placing multiple letters in the large mailbox in Building A’s mailroom, the envelopes should be rubber banded together.

Before placing large mailings in Building A’s mailbox, please notify Mailroom staff so a cart can be brought over to transport mail to Building B.

International mail must be separated from domestic mail to ensure that it reaches its destination and is not returned due to inadequate postage.


To prevent jamming the postage machine, and envelopes getting damaged, sealed and unsealed envelopes should be separated from each other. To avoid mail being returned for too little postage, be sure to separate letters by thickness.


Mailroom Service Request forms

A Mailroom Service Request form has been included on the next page for your convenience. Completely fill out the form when submitting with your job.

Most required information is self-explanatory, however, please note:

The space for “Number of Originals” (which refers to the number of pages in the job) must be filled out for a proper count for the Budget Office.


Recycling Toner Cartridges Bring used toner cartridges to the central Mailroom in Bldg. B for recycling.

Do not leave toner cartridges in the Mini Mailroom in Bldg. A Do not tape boxes closed.

Do not send toner “tanks” from large production machines, these can’t be recycled.


TELEPHONE/VOICEMAIL SYSTEM OPERATIONS GUIDELINES


To place a local call

7-digit number

To place a call to another VOIP extension

4-digit ext. number

To place a long-distance call

1 + area code + 7-digit number

To place a call to a toll-free number

1 + 800 (or 888, 877, etc.) +

7-digit No.

To place a credit card call

0 + area code + 7-digit number (other patterns possible)



To setup call forwarding & voice mail

Telecommunications x1318

To retrieve voice mail message from voice mail activated phone within the system other than your phone

Dial 1999 – press * pause

Press # - proceed as prompted for mailbox & security code

To retrieve voice mail messages from non-voice mail activated phone within the system

Dial 1999 – press #

proceed as prompted for mailbox & security code

To retrieve voice mail messages from outside the building

Call: 226-1999, at greeting proceed as prompted for

mailbox and security code



Polycom VVX400/410 Business Media Phones Quick Reference Guide Polycom VVX400/410

Phone Views

Your phone has three main Views: Home, Calls, and Lines View (the default). You can access Home and Lines view at any time. If your phone has one or more calls, you can also access Calls view.

For Home View from any menu, press. Press again to alternate between Home and Lines view.

Home View

Home view displays icons you can select to access phone functions.

You can use the right, left, up, and down arrow keys to display more icons.

Lines View

Lines view displays phone Lines, Favorites and soft keys.

If your phone is idle, you can press the Line key to access the Dialer.

Tip: Referring to Soft Keys

In this guide, soft keys are referred to by their names only. For example, to end an active call, press End Call.

Calls View

If your phone has one or more calls, you can access Calls view.

Call color indicates status:

Dark green - Active call. Bright blue - Incoming call. Dark blue - Held call.

Use the up and down arrow keys to select a call (highlight it).

Entering Data

Use the Dialpad keys to enter information. To backspace press Backspace.

To type with the Dialpad keys, press a key repeatedly to view the character options and stop to select.

To type other characters, press Encoding or Mode. When using the Dialpad keys, use the 1,

*, 0, and # keys. About Calls

Only one call can be active at one time.

You can use the handset, speakerphone, or headset for calls. During a call, you can change modes by picking up the handset, or by pressing or.

Tip: Switching between Lines and Calls View

When in Calls view, switch to Lines view by pressing More > Lines.

Switch back to Calls view by pressing More > Calls.

Placing Calls

Pick up the handset, or press or Enter the

phone number, and press Send or #.

Or enter the phone number first, then press Dial pick up the handset, or press or

From Lines view: Press the phone Line key, enter the phone number, and press Send.

From Home view: Select New Call using the left and right arrow keys. Enter the phone number, and press Send.

Timesaver: Placing Calls Quickly

Press a Speed Dial, BusyLampField, Favorite, from the Lines display, or select a Contact from the Contacts Directory, then press Dial.

Answering Calls

To answer with the speakerphone, press

or tap Answer. To answer with the handset, pick up the handset. To answer with the headset press or using an Electronic

Hook switch headset.

To answer a new call while on an active call, tap Answer. The current call will be held.

Ending Calls

To end an active call, replace the handset, press, or press, or press End Call.

To end a held call, navigate to Calls view and highlight the held call. Press Resume, and press End Call.

Holding Calls

From Calls view, press Hold or Remember to highlight the call first. To resume a held call, press Resume or again.

Transferring Calls

From Calls view press Transfer or, and call the other party. When you hear the ring back sound, or after you talk with the other party, press Transfer or again. Press Blind to

transfer without waiting for the ring back tone. Forwarding Calls

To enable call forwarding, press Settings from Home or Lines view. Select the forwarding type to enable, enter a forwarding number, and press Enable.

Phone Lines Favorites Soft Keys

Page Indicator Total Calls

Active Held

Polycom VVX400/410 Business Media Phone Quick Reference Guide To disable call forwarding, press Settings from

Home or Lines view select the forwarding type to disable, and press Disable.

To enable per-call forwarding: As your phone rings, press Forward, enter the forwarding number, and press Forward.

Placing Conference Calls

Call the first party, and after the call connects, press More and select Conference. Then, dial and connect with the second party and press Conference again.

From Lines or Calls view, you can:

An envelope, adjacent to a Line key, indicates that line has voicemail. Select Messages from Home view or press, and listen for the Voice Portal prompts to retrieve

your Voicemail.

Muting the Microphone

During a call, press so other parties can’t hear you. To disable Mute, press again.

This applies to calls using the handset, headset, and speakerphone.

Using Do Not Disturb

To enable or disable ringing, press DND from Home or Lines view. When Do Not Disturb is enabled, the DND icon, , displays in the

status bar and beside the appropriate Line key. Adjusting Volume

To change call volume, press during

a call. To change the ringer volume, press when the phone is idle or ringing.

The volume keys also control speakerphone and headset volumes when those modes are active.

Updating Ringtones

To change the incoming call ringtone, press Settings from Home View, and press Basic > Ring Type. Select the ringtone you want.

To set a ringtone for a contact, navigate to your Contact Directory and tap the contact. Press Edit, update the contact’s ring type, and press Save.